Worst experience at a restaraunt i've ever had in my life.. Today was Easter, and it was a BEAUTIFUL day here in my city. My friend & I decided to get away from the west side and take a trip to the beach. We decided to eat at Bukkets. First off, i ordered a frozen strawberry daquari along with my food. When i got it, to me it jus seemed like crushed up ice in juice, very low quality for $7.00. I literally took 1 sip and sent it back and asked for a beer instead. He took it bak then brought the beer, then returns with the daquari (which i had taken 1 sip out of my beer by this point) and told me that his manager wouldnt take the daquari off tha bill. So as i did not drink another sip of the beer either i asked for the manager.. she came out and was not in any way going to listen to anything i had to say. She told me i was paying for the daquari and now for the beer also. Within her speech she immediently started with she probably said sh*t and f**k about 10 times each. I have never been do disrespected for ABSOLUTELY NO REASON by someone that i didnt even in any way get rude with. I jus kept thinking i have to be dreaming.. was this seriously happening?? What kind of people are running this place?? I recorded the last half that shows them talkin to us and you can hear all of us talking. Its completely shocking to hear a restaraunt seriously talk to you like this! Bad buisness isnt even the right word for how we were treated. I am a head waitress at a restaraunt and there are times when people do try to get over on you.. but i am a normal person who has money to pay for what i want.. but i like quality.. and when i had to pay $16.00 out of my pocket for 1 sip of a daquri (that was not a correctly prepared daquari) and 1 sip out of a beer i was just speechless. She actually called the police! On a normal, civilized, paying customer that wasnt even acting out like the majority of people do nowadays, there was never a scene made or anything.. i was just speechless. If i could post the video i would. To be honest i will probably never take another step in that area code or to the beach ever again in my life. And i have lived in jacksonville my whole life, just never been to the southside much. But they were acting more ignorant then some of these customers i get in a restaraunt on the westside. Worst experience Ive ever had i my entire life out to eat. Perioud.
Under New Management. Bukkets is under new management and we are currently underway bringing this icon back to it's glory days! After ready all of the various reviews, we have taken to heart what you have all said. We plan to do what is necessary to ensure that you have a wonderful time. We have revamped everything and will strive to provide prompt friendly service, clean and inviting surrounds and great food! We have expanded on our patio area, added popular games, and family friendly entertainment. Please come enjoy the NEW BUKKETS.
Beware of the ATM machine. I tried to get $60 and I waited like 10 minutes. At the end, I got a receipt with an amount withdrawn of $0. I did not get any money. Today, I was looking at my checking account online and I saw that $63 had been withdrawn from that ATM at Bukket's. I'm going through a dispute with my bank now. If that's how they have to make money, via rip offs, then that leaves a lot of room for integrity.
The food is pretty lousy too!
What a dump.
Don't waste your money or your time visiting this place. This place needs to be pressure washed daily just to try and get the scum off the walls and floors.
Want Oysters drive to Cap's on the water... Forget this place.
To; the owner/s of Bukkets.
I have been coming to your restaurant for nearly 20 years. It has mostly been pleasurable. Your food and service is fine, it is what I would expect, I would not come to you for fine dining, just seafood, fried food, and cold beers. Heres the thing though, you need to pay more attention to the hygene and the looks of your wait staff. Believe me most are fine, but wow, whos doing the hiring there? Nothing ruins a good bukket of beers and a plate full of wings more that a sweaty ,untrimed (and Ill spare you the rest) waiter wiping sweat off their face with their t shirt right over our table (then handling our food) and looking like they partied till five am. They still got their 20% because im nice, but obvoiusly Bukkets has now become more of a evening drinking spot for me than bringing my family there for a weekend lunch.
Bad oyster(s). We went two weeks ago on a weekday and had a great waiter, great service and the best oysters ever.. We went again last Sunday, and had to get up 3 or 4 times to remind our waitress about our food and drinks because she forgot about us. Also, the oysters didn't taste good at all and I was sick (really sick) for almost two days after. Horrible! To top it off, my husband had to go stand at the counter for about 10 minutes just to pay because the waitress never brought our bill. Soo, bad service and really bad oysters!
Poor and rude service, food not as ordered:(((.
Never seen a rude and unfriendly waiter like this. Talks over three tables to me to get the order.
Then throws drinks on the table, left and came back three beers later to serve my food that was already cold and not as ordered.
This place went down hill and after nearly 20 years as a loyal customer it feels good to say: Good-bye Bukket's.
Won't be back!
...and please check your "Family-Bathroom" from time to time...at least once a month. It is a disaster, like your service people.
DON'T GO HERE. This place is a rip-off. They overcharge customers' credit cards and subsequently do nothing other than give those same customers the runaround. They also search women's purses/bags prior to entering the restaurant. What other restaurant does this???
Sukks. I went to Bukkets for dinner after being at the beach, and was not impressed. It took the waitress 20 minutes to come to our table, and the only reason she did so was because we went up there and requested menus. My burger was horrible, it had char all over it! Note: clean grill before making new burger. Then I used a coupon from the entertainment book, and didn't realize that they cheated me by half of the coupon! It was for $9 and they only gave me $4.50 of a discount. Not worth the hassle of dining among drunk and obnoxious people.
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