WORST CUSTOMER SERVICE AND FOOD EVER.
This restaurant is a big restaurant and not much smaller than a well built Captain'D. The restaurant has a Seafood pier house look to it from the outside. The decor and table and chairs are tasteful, although not very authentic.
The first time I tried this restaurant, I was very impressed that it offered a all Seafood and Good taste of menu. I was also very eager to try the Stuff flounder meal. The waitress recommend that it was her favorite meal, and kept insisting the food being great. We ended up ordering the Cheese stick and Loaded Chips for appetizer, then we order the Stuff Flounder, Chicken Sandwich, Mussel Pasta w/ House salald, Steak & Shrimp Kabobs w/ House Salad salad, and Kids chicken meal.
1.) The Outside experience was well structured, but the tables were not very comfortable and too high as I notice others customers had to get there own chairs to accomidate for their table making it very crowded in our area.
2.) The music did not match the setting, time of the day, and destroyed our dining experience.
3.) The kitchen staff who brought our food out, is poorly trained, or most likely not trained. They kept forgetting to refill our refreshments or bring out the proper utensils to the table.
4.) The Flounder was cold after being told by the waitress that it just came out of the broiler
5.) Our food was brought out 30 minutes late by the time the we recieved all our meal , the dishes was cold.
6.) This meal was Way over priced. ;( $$
I decided to not write anything about that first experience and took under consideration that it was a local restaurant. I gave it the benefit of doubt by waiting to talk to the manager, but the restaurant manager was also the waiter... I try to give her some criticism and tips, but she didn't want to hear anything, and offered to apologies. In fact, she tried to overcome this bad moment with complementary ice cream????? I don't care about the attitude, but to try to treat me as this was nothing and that it was normal when they were full and obviously undermanned.. That is the only reason I decided to write this.
My suggestion,Do not try this food and waste your money, unless they change chefs. Servers get trained in proper customer service ethics, but, to be truthful I don't see it changing for a while.
BTW: Although the website looks nice and the food looks appetizing, the website is a lot like the food, not very well thought out. No optimization and hard to get what you need.
I would have prefer to go to Captain's D or any fast food resturant the food is much better in comparison than Whitey's Fish Camp this day.
"Fresh Fish". Its a great location but....Ive had fresh fish...it doesnt taste fresh.....the cole slaw...two bites and its gone! The food needs to be better!
A pleasant surprise.
We thought we were taking a ride to a "So So" restaurant where we could have Sunday breakfast early on the water. WOW ,me being a 4 star chef I was pleasantly surprised!
Eggs Benedict with REAL homemade Hollandaise sauce and a generous, perfectly prepared thick slice of ham. Smooth creamy cheese grits and sausage gravy made from scratch on homemade biscuits. A giant homemade pancake and great coffee.WOW you have a hard time finding that at any hotel. Served very unpretentious but acceptable. And when the under $20.00 check came we said " This is great"! We will be back for another meal.
Service was a little slow , had to wait for place settings after food arrived but server was pleasant. Atmosphere was a REAL well planned fish camp decor with lots to look at along with the water view.The whole place was very clean. Hats off to the owners! Chad and Sylvia
Hell yeah!!!. Cowford County Band!!!!!
Whitey's fish Crap. I live 1/2 mile from whitey's. It must be the most well known eatery in The three county area. I have eaten there a half dozen times and each time I say it's the last. I guess it is because I ride by several times a day and they are usually packed and I return to see what I am missing. So far it is sub-par food, over priced and tonite the service was extremely poor. It seems like at times they have the attitude that the geography is eatable so why worry about the food. Save your money, go to Capt-D's and stare at the parking lot.
Take a friend to Lunch!. A must visit when in Clay, Orange Park, or jacksonville, FL. Favorite of the local's and has long history in the area. Great menu choices and kid friendly. Come by car or boat. Bait shop on premises, so bring your rod and reel!
Nothing Special - not worth the time. Unprofessional wait staff. I had the highly recommended catfish and I've had better frozen fish from Mrs. Pauls. We were very disappointed and I wouldn't even go back for a free meal.
Not the same.....
The wife and decided to try Whiteys Fish Camp.. I had told her about it from my days living and growing up in Orange Park and graduating from Orange Park High.
I was very disappointed. the wife had the fried platter, tuned out to be just that "typical" same fried platter you get at any seafood restaurant, the ice tea was even bland.
I had the what you would call, "Whiteys famous all-you-can eat catfish", first piece in the basket nice firm and not mushy. Nice and hot. After that it was all down hill the next two pieces in the basket were very mushy, but I hacked through it and thought maybe it was just this serving. Well, when I asked for a second helping there was more of the same. I know the consistency of catfish and this wasn't cutting it. Need to also have ketchup and mustard at the table for your fries and not have to ask for it as well.
The fried pickles were not all that people say that they are and the fried potatoes for the side were cold. The best part or at least sort of was the salad and even that was not that great.
Sorry to be so negative, but that is what Whitey's left me with a negative idea of a restaurant that has been a Clay County mainstay for over 40 years.
Two bad experiences. The staff were rude and unorganized. Twice I have been there asking for seating outside. One person tells you where to sit, another tells you not to sit. Another time, before we had a chance to tip the waitress, she threw the change for the bill across our table. We had to chase her down to give her the tip. I didn't think the food was that great.
Great Seafood.. This is te place to be. The outside dining area is a plus. I love the new building! OVER ALL GREAT RESTAURANT!
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