Too pricey. It had been about a year since I last used their services and was blown away at how much they are now charging. Some of the prices have doubled! And the service is exactly the same. Looks like the owner got greedy. I can find identical services ANYWHERE else in Orange Park and plan to do so.
Get With the 21st Century. Come on Panache!! No credit cards but Visa and Mastercard? No tips allowed to be added to the charge of the credit card? Get with it! You may find some unhappy employees on your hands when they are not properly tipped at no fault of your customer. Who in this day and age doesn't allow tipping on credit cards? What is the logic of that? I am quite generous in my tips but don't think to bring enough cash on each and every visit because of this ancient policy. Management should rethink this one or I am bringing my business elsewhere.
User review by spabunny. I LOVED my experience at Panache! It was one of the best times I have had at a day spa. I didnt' have to worry about time and I left all my worries at the door. I might have had to weight 5 mins here and there but It was to relax inbetween services. The staff was always smiling and saying kind words. I have noticed that the receptionist have improved a great deal from my first visit over a year ago. They are friendly and really try to get you in for an appointment. The service providers at the end of each service let you know which products they used on you just in case you want to come back at a later time to get it. It was great, no other spa did that unless you asked . Over all I love Panache and highly recommend it.
The Best Deal and Job. I have been trully impressed with Panache. Every time I go there they do a really good job on my hair possibly even the best job over other places. I have had to wait a one or two times but only thirty minutes and usually on a Saturday their busiest day. Their staff is incredibly friendly and always have good things to say. They cost less than other places I have gone.
Worst Place Ever. Unfriendly staff. Technicians think nothing of making you wait, as if it is expected, and then worry more about pushing their products than seeing if it is a good fit for you. It is all about the sale and how much they can rip you off on their services. They will nickle and dime you for the littlest things. I will never go back. Turns out, all my friends have had bad experiences there. Overpriced for the horrible service and atmosphere.
Lost a lot of respect for this spa. I used to LOVE this place until last weekend (day of my bridal portrait, when I had my dry run for my maid of honor and I for my upcoming wedding). Woman who did my hair charged me $50 for putting my hair in a ponytail, saying "there was nothing she could do, as my hair is so fine." Even the makeup artist said my hair was flat. Stylist was unwilling to work with me, and in the end, I had to run to Target and purchase $20 worth of styling materials. Kept my photographer waiting 30 mins while we fixed my hair. Spa coordinator has yet to follow up with me; owner will not return my calls. This is after I overheard stylists speaking unflattering things about myself and my maid of honor (they didn't realize I was in the waiting room). A clear lack of professionalism. No respect!
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