308 S Ponce De Leon Blvd, St Augustine, FL | Directions 3208429.888907 -81.324573
all phase pool remodeling,inc. – I have read the reviews regarding Pelican Pools and I thought it necessary to post my review of another risky company. Please take note, if you should consider All Phase Pool Remodeling for your pool project, be extremely cautious with these people. Record EVERYTHING when the sales rep. comes out to your home to give you a bid. He will not write it down on the bid sheet, but will tell you that certain things are ALWAYS included with a pool remodel. Then you will notice it was never done, and of course, the sales rep will tell you he never said that! The owner of the company is just another extremely dishonest person. I am currently fighting this with the BBB, and the owner has even lied to them! My new pool surface looks like a moon landing, and it has to be redone! The owner has ignored my requests to do so. Lucky for me, the job is still open and I have not paid them the full amount because they still have to put a second coat on the decking. These incidents with Pool companys makes them all look like a risk. It's really time for as many people as possible to stand up and take note of how dishonest most of them are. Bottom line is, if you should consider All Phase when remodeling your pool, it is a colossal risk! Cover yourself carefully, get everything in writing before the job starts, take pictures as they are doing the work, or better yet, just steer clear of this company, they are bad, bad news, and more so, the quality of work they provide is well below industry standards. Regards, concerned citizen
Floored by Pelican Pools! – I am the wife of a subcontractor and I cannot tell you the effect this situation has had on us. Our company has done work for Butch Eaton for years and have known him personally for 18 years our children hung out together and the way we found out that we were not getting paid the 14,000 plus dollars owed to us but the personal loan he took out from us 2 years ago was not going to be paid either. He hasn't even had the decency to pick up the phone and call and actually speak to my husband to explain himself. This has affected our family more than you can imagine. My husband doesn't sleep or eat worried how we are going to make ends meet. My husband is a decent honest HARDWORKING man who trusted Butch and the week before he sent his letters out worked on several more pools for him when I am sure Butch knew what was coming down the pipe. We are having to sell some of the most important things to us in order to pay the bills. Our children are suffering in more ways than I can tell you. Butch is sitting high on the hog trust me. Ask him about the bank over in South America that he hides money in so he doesn't have to pay taxes on gambling money he wins over there. Butch this message is for you. "I believe that everyone answers for there sins. Whether its here on earth or when you face your maker. I would hate to be you on that day. You need to find it in yourself to face what you have done instead of running like a scared rabbit. You will face it one way or the other whether its in a court of law or by the Lord our God, then you will suffer like you have made all of us suffer. My advice. Come clean. Stop being so greedy. Face what you have done and try at least try to make it right. Think about it"!!!!!!!!!!!!!!
And Sharon you are no better. All those times I came to the office and you would tell me what a good man my husband is and how grateful you all are to have him. You have shown no empathy or respect through this whole ordeal. You should be ashamed of yourself!
Taken By Pelican – We too have been taken by pelican...concrete shell and lots of notices from subcontractors. If you have not already done so, please send your info to bustaboy1@hotmail. Put in the subject line POOL INFO.....
Pelican Pools – I heard all of the same. My pool redo got finished but with loose ends that I had to take care of myself. I feel lucky but I too received letters from suppliers thirty days after I paid the final payment which makes me think that I have a problem too. I also have a friend that this happened too a year ago in jax. The outcome is the homeower pays. Theres got to be property that he owns we could put liens on. I would like to be included in any support meetings you all may have.
Pelican Pools worst nightmare – Same as the rest of you, we also have been stolen by Butch Eaton around 25 k and in addition started receiving some notice to owners from subcontractors. I believe that the group affected by Pelican Pools should meet to start a joint effort against Butch Eaton I have heard there are about 18 houses involved. I am new in the USA and can not believe that by the simple fact of filing for Bankruptcy a thief that misappropriated our money can be free and happy after what he did to us. lets meet and fight for our rights.
"Butch" Roswell Eaton is a thief - Pelican Pools – Same as the rest of you folks, we've been stolen out of about 25K due to this thief. Halitosis infected scurge of the earth has really made our life a misery. He's a compulsive gambler as I've heard from 10 other people, lost his pants during "March Madness" with our money. His Son is a total moron, who he let's do all his work. They haven't filed bankruptcy yet and I have hired a PI to ensure that they are not digging again. I am not going down but up. This man will pay for his actions in a court of law and he will NEVER dig another hole. His Dad is rolling in his grave. God Bless You you damn thief.
Pelican Pools should be prosecuted for fraud. – Butch Eaton of pelican pools has ripped off many of us in this community. If you are one of us then lets meet and compare notes. This guy deserves jail time!
We have several liens on our property from sub contractors that where not paid.
Worst human being I have ever seen in my life.
Huge thief – We hired this thief in January feeling good about our decision. Too bad we never checked the "real" reviews. He was charming on the sale but there were harbingers. He talked about his gambling habits and his hard luck medical crap. He told us he's 100% on top of each job. Then his snot nosed son came over during the preview and didn't even greet me "the payer."
The deposit was given, then we got hosed on "addendums" and he had his hand out way too quickly. The dig was done and the day the shell was getting poured, he had his hand out at the door before the dust had even began. Then his snotnose took over and it went down fast. No communication, lies and deception and we are left with a shell and a Dear John. The unscrupulous person, Butch Eaton, didn't even have the gall to sign the letter telling us he stole our money and was filing bankruptcy. Then he ends the letter with "God Bless you and your Family." o
Karma will prevail.
Not what some people think. – I am brand new to City Search and yes I was asked by Butch from Pelican pools to post a review. I am only saying this so that I can set the record straight as to my experience with Butch and John and Sharon. I had never met Butch prior to the day he came to sell me a pool, he was the second of 3 builders I looked at, he did a great job on selling my wife and I the pool, so we decided to use him. Fisrt off when it came to contracting the pool, he was upfront and stated that sprinklers are not his responsibilty, they would just cut the line and cap them only. He and his crew moved and replanted two semi mature live oak trees where I wanted them placed, FREE OF CHARGE. Not once did he lie to me and through the entire process he was up front. Now of course the construction took a month longer than it was supposed to but what construction company ever comes in on time (my house being built took 4 months more than it was supposed to). I fixed my sprinklers before thy had finished digging for the pump and they broke my new sprinker lines, I called Butch and John was out the next morning fixing it and apologizing. I have had my pool for 6 months now and enjoy all my time in it, if I ever have a problem , I just call Butch or Sharon and they help me to no end, including coming to my house and showing me how to do something I forgot or dropping off chemicals. My wife takes our water to their shop all the time and when Sharon says we need chemicals, she doesn't try to sell them to us (even though they are in stock), she just tells us what we need. I know this is a long review but I would just like it known that my experience was/is great with them. The only reason I didn't give 5 stars is because the pool took longer than originally projected.
Bad pool company – Choose your pool company carefully, unfortunately I did not. I did look at three local companies here in St. Augustine and went with Pelican Pools. Butch did a nice job selling us a pool, but just like the other reviews have said, once you sign the contract and write the first check things change. Phone calls will not be returned, time-lines will not be kept, more money will be asked for, and certified letters threatening legal action will be sent to you because Pelican does not pay their contractors on time.
Trust me you will spend more than your contract says. Butch will dig more "needed" well points, bring in more "needed" rock, and bring in or take away more "needed" fill dirt. He will do this and than ask for a check made out to his name not Pelican Pools. I hope someone in the IRS will read this and look into what Butch does with that money and how much he has taken in under the table.
I should have looked at other local pool companies but also included companies in the nearby counties. Try and find some true customers of Pelican pools and other companies and compare them.
The 5 star reviews on this site are posted by friends, family, and employees of Pelican and Butch, look at the dates. I bet when I post this review a "5" star rating will soon follow. Or maybe they will trick us and post a "4" star. :)
Do your homework and don't go with pelican.
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