Lounges >Scarlett's Inc
Excellent Service!. The service at Scarlett O'Hara's is absolutely fabulous, which is probably why it is always so packed. Being a bit of a bar, it does serve bar food and is a great place to hang out after work. The natives love it just as much as the tourists.
AVOID THE RUDEST WAITRESSES IN SAINT AUGUSTINE. ABSOLUTELY THE RUDEST WAITRESSES IN TOWN! I was in St.Augustine for the 4th of July weekend with my family - my husband was there with the 13th Army Band to play the Friday afternoon concert in the Plaza. Friends from Jacksonville drove down Saturday to spend the day with us and we went looking for a place to have lunch. I suggested Scarlett O'Hara's since in all the years I've been going to St. Augustine I had always heard it was a rather cool hang out with good food. We went in, straight upstairs since the ground floor was packed and were gladly surprised to find seats for our large party of 10. But as we sat down the waitresses refused to serve us, saying they only had seats for 8 when clearly we all fit and had sat down!!! My husband got up and went to the bar to speak to the waitress/bartender who swiftly walked away and repeated they had space for 8, but not 10. AND SHE HAD 2 PATRONS SEATING AT THE BAR GET UP AND GO TO A TABLE TO SIT DOWN BEFORE I COULD GET TO THE CHAIRS WITH MY @ YEAR OLD!!!! Obviously, we promptly got up and walked out after being treated so rudely for no reason. I was very angry and decided to speak to the manager. As I tried asking a downstairs waitress if the manager was available her response WAS JUST AS RUDE!. Before I could get my question out she aggresively asked if I was "speaking to her". My response after such shabby treatment was that we would take out business elsewhere and I'd make our experience known. There is now excuse for such treatment of potential customers. I wonder if the owner realizes his staff chooses who to serve based on their whims!
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