Uptown Antiques-St Augustine

Erika C.

Joined 4 months ago

Customer service deplorable! At check out, one of the owners told us that we need to carry cash at all times. We had cash, however, not enough. She continued to argue with us over this issue and would not let us use a credit card for the transaction. This business does not have a sign for minimum credit card purchases. Due to the owner's unprofessional attitude toward the customer and unclear business policies, I will not be returning. I will also tell my friends to steer clear.

Doesn't Recommend

LConnolly320

Joined 4 years ago

WARNING: this shop sells reproductions!. I purchased two fairly expensive mirrors ($400+) mirrors from Up Town Antiques in late March 2009 and had them shipped to my home in Nebraska. Because the mirrors were displayed high upon the walls in the shop, I didn't have the chance to look at the back of them before shipping. When they arrived at my home (both with pieces loose) it was apparent that they were brand new and manufactured in China! I remembered having a conversation with a staff member that I had to buy both mirrors because I would feel bad if they had been hanging together for a century and I didn't keep them together. She didn't correct me and tell me that they were reproductions.

It is my belief that if an antique store sells reproductions of antiques that they should be clearly marked. I was very disappointed!