Ed Tillman Auto Sales

11/07/09

Happy with my nitro

by ryan124 at Citysearch

I bought 2007 Nitro leather, sunroof , chorme wheels,ect. for the same price other dealers had advertised base models. No pressure, proably because they knew they had the best deal.

• Pros: Most competitive price for a loaded Dodge Nitro

07/02/09

Stereotypical "Used Car Salesman" Tricks Here!

by MDMMPB at Citysearch

I found an ad in online autotrader and wrote "the seller" asking for availability of the car. It was a 2006 Cadillac DTS, 37,400 miles, asking $14,990. I also left a voice mail...

Next I rec'd an e-mail from "Allen" supposedly the GM over all the locations who said it was still available and that I could see it any time and he listed the hours. When I called him the next morning to get directions, the story began...

First, "It's on it's way to the downtown location from the west side so one my sales reps will call you when it gets there."

No one ever called so I waited and called them at the downtown location. This man said, "Oh, it arrived with a big 'ol scratch on the hood, so I'm going to send it out to the paint shop and when it gets back tomorrow you can come and look at it." I asked him SIMPLY to look under the trunk lid and to open the doors to see if they were also painted since "Allen" mentioned it was originally a PINK Mary Kay car but that it had been painted "a factory color as all the Cadillacs are that were Mary Kay cars."

The man said he would look and call me right back in a few minutes, but he never did.

Next, because the car appeared to be priced below private seller and dealer retail prices, I called Allen again and POLITELY asked if there was any kind of a call back list I could get on or perhaps pay a good faith deposit. What was I thinking being honest with these people???

I logged in to Auto Trader AND Tillman's website and the price had been raised to $16,990!!! When I asked Allen about it he said, "Yeah, I raised the price TO DISCOURAGE CALLS on that car until we get it fixed." He didn't say "painted."

Now, still being stupidly naive and wanting to do business with these clowns, I said, "Would you just please call me when the car gets back so we can come and see it?" He responded, "I can't sell you a car I don't have! You'll have to wait until Friday because we WILL NOT make exceptions and I've had other calls on the car SINCE YOU FIRST CALLED." Did you catch that? Calls AFTER my inquiry! Keep that in mind...

I finally caught on and again, politely said, "Oh, I get it. You raised the price, someone called, and now you don't WANT to sell me the car, of course!" He tried to back pedal and said, "That is NOT the case and AGAIN, We WILL NOT sell a car that is not physically here on the lot... besides it has to go to the dealership for some broken interior molding parts and I don't know how long that'll take but we WILL NOT SELL A CAR THAT ISN'T HERE."

Thanks for baring with me because here is the punchline...

I got home today and had a message on my answering machine that went like this...

"Hello Mrs _______ this is _______ with Tillman Auto sales downtown. Ugh, I'm sorry, but uh- (cleared throat), um, one of my other sales reps sold that Cadillac your were interested in before it even made it back here from the paint shop but I'll call you whenever we get in another one."

BUT THEY DON'T SELL CARS THAT AREN'T PHYSICALLY ON THE LOT!

So, the next time you go out to buy anything from a sofa to a TV or in this case a car... just hope that once you SEE the printed price in papers, on TV, on the internet and then they confirm that price... they then don't change their minds, increase it a few thousand dollars and then... sell it to someone else right there in your face!

CROOKS! What was I thinking? They're USED CAR SALESMEN! RUN! RUN AWAY! :-)

• Pros: None that I experienced!
• Cons: Dishonest, misleading, made up stories!

05/24/09

No respect to military service members

by BraveheartPab at Citysearch

I tried to deal with these people, we all know that bargaining is part of buying a used car, but these salesman and land owner were totally disrespectful, impolite, bad-mannered, and hostile. The land owner is a red neck who shouldn't be in this business. He wanted to fight me just because I was trying to bargain with his rude salesman. I’m with the special ops and I’ve seen more chaos and combat hostilities than this red neck can possibly imagine, but I decided just to leave because It ‘s not worth my time. Don't buy from these guys; they don't have any respect for military service members who keep America safe. They have no etiquette, very rude, and uneducated and only care for their profit.

• Cons: no etiquette, very rude, and uneducated salesmen