11/06/08

The worst $250 ever spent

by bogeygrl

Anniversary dinner. Arrived early to have a drink in the bar. Host copped an attitude and seated us immediately. Waiter rushed us. Both husband and I ordered rib eye Medium Pittsburgh. My steak was not medium, not rare, it was RAW. It was not edible. Waiter came to clear plates and asked what was wrong with my steak. I showed him my raw steak and reminded him I ordered Medium. He copped an attitude and said that I should have said something. (To whom, I'm wondering. He had disappeared). We won't be going to Ruth's again to spend $250 just to be treated like a red-headed step child.

• Pros: Valet Parking, View
• Cons: Attitude, Over priced

06/10/07

Snoby Attitude and Horrible Food

by idoctor

We have been patrons of this restuarant by the beach many times and it has been mostly a very good experience and good food until last night. After the experience, I don't think we will be patrons of this establishment anymore.

For the price we do expect food that is properly prepared but it was not. My wife's onion soup had plastic melted in it, the stuff chicken entree she ordered was unbelievably overcooked and dry. When this was brought to the attention of the Manager, his attitude was svery nobby and pretentious. It seemed like it was a burden to them an they can do no wrong. To add injury to insult, my rib eye steak was not medium rare as I had ordered but almost cold and rare. When this was brought up, they basically said that is how it normally is. I've gone there many times and have never experienced such awful human behavior especially from a manager. I do not recommend the beach location in JAX in case the food is not prepared properly, there does not seem to be any recourse, and you will only deal with arrogant manager.

• Pros: Good food only when they do it right
• Cons: Snoby and arrogant demenor of the manager and the food is not always prepared properly. Sometimes the food is good and other times you feel you could have gone to Denny's and it would've been better.

05/01/07

Beats other high end steakhouses!

by jsimms3

I have been to Morton's and Plaza III, and I am a member of the River Club at the top of the Modis building, and out of all of these fine downtown restaurants/steakhouses Ruth's Chris is by far the best. You CANNOT beat the location/setting either (well maybe River Club, but that's strictly exclusive). I am young and do not have much money, but I MAKE the time and money to go there and treat a nice girl to a good dinner. Do not order anything besides steak there, while everything is excellent, the steaks are mouthwatering good. They "melt" in your mouth (could they be simmered in butter?). Oscar style is the way to go, and like another commenter noted, only by the waiter's word of mouth. Appetizer? Try the seared tuna, while not as good as at River City Brewing Company, it is excellent (I always get seared or raw tuna, it's just that good). Side items? try the creamed spinach, it is the best I have had, and the shoestring is good, so are the potatoes au gratin, really everything. Go for any dessert as well. For those 21 year olds without a budget it IS Ruth's Chris. For those who just turned 21 or who try to appear 21, there is the cheapest bar in town even within stumbling distance of ruth's chris by the railroad tracks and the hospital. Get your beer and shots there, but reserve the bottles for Ruth's Chris. One of my favorite restaurants in town!

• Pros: Food-steaks, ambience/setting, fine dining with linen tablecloths, wear a suit!
• Cons: are there cons to the best ruth's chris i have ever been to? NO!