This is a great restaurant for special occasions. The setting is beautiful. Make sure to save time for a stroll along the river after dinner!
I love this place!!! Best Waterfront Experience I enjoy dinners at Chart House.
Not good won't go back. I was looking forward to this for Mother's Day and I was disappointed for the amount of money we spent (for any amount of money for that matter!) The food was poor and the service was mediocre. First, the appetiser we ordered was Cocunut shrimp and the shrimp were puny, so I was disappointed with that. Second, we waited forever to get our food about 1 1/2 hours. The place was NOT crowded either so that's no excuse. 2 other tables were served before we were and they sat down after we did. The stuffed shrimp I had was tough, the spegetti that came with my son's schimp scampi was mushy. My husband liked his prime rib, although he said it could have been better. We got the feeling that our waitress left our food sitting under a heat lamp for too long and that's why the shrimp and spegetti were prepared poorly. We won't be back.
Best Waterfront Experience.
Ambiance - Check
Service - Check
Food - Check
Enjoyed a fantastic family celebration dinner. Was nervous because read some very negative reviews through MapQuest, but reservation was made. EVERYONE in our party of six was satisfied, from our view to appetizers, including Lobster Bisque, to entrees and finally, dessert. DO NOT allow negative reviews to dissuade you!
Great Location... Little Else. My first visit to this restaurant was a huge disappointment. I had gotten the feeling that its water front location might be its strength... and this visit confirms it. For the price it's not a good value. I found the waitress service to be very inconsistent (attentive to only some table members); the drinks to be over priced; and the salad bar to be less than spectacular. Further, my filet had been cooked perfectly but it sat so long it was served cold, and the vegetables were mushy. I likely won’t give this restaurant a second chance.
My Birthday Dinner location every year!. I enjoy my dinners at Chart House. My server for years was Burt but he recently moved to Hawaii so at this point I am trying to find a replacement for him but all in all... I love this place. They seriously have the best Salad Bar in town.. I would recommend everyone go and try this restaurant!
Horrible Service!. My husband and I went to The Chart House this past weekend during downtown's festival of lights. The experience was the worst time we ever had at a restaurant. We pulled up for valet parking, the valet was the rudest person that I have ever met. He snatched the keys from my husband and grumbled that he would have to "find a spot" for our car. As we were leaving the restaurant, we saw the same valet yelling at a woman in the parking lot. I will never eat here again. There are plenty of other places in downtown Jax to eat!
DONT Spend your money here! Go across the street to Morton's. My husband and I are very wealthy people who happen to be african american... and visited The Chart House on 06/20/2009. When we arrived the front desk hostess made us wait for at least 10 min before even recognizing that we where waiting to be seated. Long story short we had to wait to be seated at a table for 30 min when there where 10 tables availiable. My spouse and I went to the bar to wait and waited for about 15 min without anyone taking our drink order.... ironiclly two gentleman sat next to me at the bar whom recieved immediate attention. There is a caucasion white male that is a bartender with a buzz hair cut who is blantly might not like people of other races. If you are weathy black or any other race for that matter dont waste your time. Money is money and my money is green just like everyone elses. Go eat at Mortons steak house across the street. Dont waste your time here!
Terrible place - Staff is bad too..
The chart house has a meat market bar at the front door if you are interested. Cater to large loud parties. This is not for anyone older than 45. Restaurant is not ADA accessible and they don't care.
Parking is blocked so you must use their valet but be forewarned that the neighborhood is dangerous after dark.
Try Morton's, Wine Celler or Tree Steak House if you really want either a steak or nice fish dinner.
Lastly, it is vastly overrated by visting businessmen and very expensive.
Wonderful. Amazing views, interesting style, and delicious steaks
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