What a great group, It was the first time I went used car shopping and didn't feel like I needed "back-up". The sales team was friendly and patient with me. I would recommend Mike Davidson for sure.
What a great experience from a former GM customer. My new 2013 Ford Escape SEL with Microsoft SYNC is the BOMB! The entire process of sales, finance, and service was teriffic.
I recently bought a new Focus from MDF, and most of the transaction was done online. I was in the process of moving from the Twin Cities to Jacksonville for a new job, so it was kind of a hectic time for me, but the salesman Joe made it very easy. He responded to my internet request within minutes of sending it and gave a price quote on the exact car I wanted. When I asked him for an out-the-door quote so I could have a check ready, he got me that too. When I flew in everything went smoothly. Joe knew a lot about his product and showed me the differences between the Focus and its competition, and I really enjoyed learning about the Sync system on the test drive. The paperwork process went easily, and I was treated well by everyone in finance and even got thanked in person by one of the sales managers Jay. It's not often you have such a pleasant experience with car dealerships, but Mike Davidson knows what it's doing, and I can see why they've been around for 78 years. If I stay in Jacksonville permanently, I'll definitely be buying all my cars from them.
The "Good Guys" did not stand by their deal.
Why do most people feel dread when car shopping and having to spend hours putting up with the pressure tactics and the endless phone calls that follow, just for a good deal that I might add, wasn't honored in the end.
If anyone out there has had that experience - that is what mine was like at Mike Davidson Ford. I even received 2 emails from salesperson Tracey Skeels confirming my "Out The Door" price to seal the deal, only to have someone named Mike (he didn't give his last name - could it have been Davidson?) not honor the deal.
Everything turned out well for us - Bozard Ford stood behind their "Out The Door" price and we are looking forward to doing business with honorable people!
BEST CAR BUYING EXPERIENCE EVER!!!!!!!. I needed another car as my family has just expanded. I have less than perfect credit due to this rough economy. I picked out the car that would fit my familys needs. That was the easy part...with limited job time and shaky credit, the finance department went to work and got my loan approved and I was an owner!!! A great job by the sales dept., an even better job by the finance dept. MIKE DAVIDSON FORD ROCKS!!!!!!!
GREAT GUYS, not just the "Good Guys". I really had the most positive experience buying a car from this dealership. I filled out a request on line and within 15 minutes, Ryan my sales clerk called me back even though it was his day off. He met me at the dealership and I did not feel high pressured. I wanted a very specific model and color of truck and of course at a rock bottom price. I felt they truly understood my needs and didn't try to talk me into something I didn't want. Two days later they had my dream truck on my limited budget. The follow up was amazing and I'd like to thank Ryan, David, Mitch, and Ben for making this happen so quickly for my family. Mike Davidson Ford, aren't just the "good guys" they are the "GREAT GUYS"!!!
Bad, Bad, Bad........ All I can say is that this dealer is anything but the good guys, as their slogan suggests. They were non accomidating and stuck us with a bad deal. PLEASE do your research and take heed of these bad reviews they are from real people. I wish I had. There are too many car dealers out there to do business here.......
Awesome sales & service experience for this female buyer. Recently purchased a used vehicle from Mike Davidson and the experience was fantastic. The Sales Manager, Mitch Denley and his Sales staff were not only helpful but courtesy and respectful. A couple of months after the sale I experienced a minor mechanical issue. Although I knew this was a used "as is" purchase, I decided to contact the dealership anyway to see if they could assist me with the repair. I was taken care of with the same regard as I was when I originally purchased the vehicle - excellently!!! Awesome experience and I am certainly a fan of this dealership!
Internet is the Way. I always hated shopping for a new car but the internet team at Mike Davidson Ford is AWESOME! I found a Mustang I liked and sent an email in to see about the price. Alan Weltz emailed me back with pictures of the Mustang and all the financing options available. This made it so easy to buy my new Mustang. I was in and out. He even called me two days later to make sure I was enjoying my new car. Even the finance manager Rick Ramsay was great and can you believe that the GSM Mitch Denley even came out to shake my hand and thank me for my business. Now that is customer service! Thank you guys for making this my BEST car buying experience EVER!
6/29/2010-The salesman and sales manager both lied to us about knowing the owner of the car and having all the service records as they said all the work was done at the dealership. Neither knew the owner and they had no service records available other than the initial one. The sales manager quoted an amount for our trade in and then refused to honor it and when we continued to question it he then raised the price of the vehicle we were going to buy to make up for the difference. Their internet price is lower than the one on the car sticker so they can certainly "adjust" the numbers to their benefit. Of course the salesman said it was all his fault as he misunderstood the sales manager's quote and admitted he didn't know the owner only heard other salesmen mention she(former owner) once worked for the dealership. I have followed up with the salesman twice on another issue who referred me to the title clerk who said she would have the general manager call me. I am still waiting for the call.
6/30/2010 I did get a call from the general manager Mitch Denley after I posted the above review. He proceeded to tell me that I had all the information about the service records and that the difference between the internet price and sticker price is not so they can adjust their price and I should get my facts straight before I wrote my review. I did get the complete service record that was available and done by Mike Davidson Ford and I do not argue with that. I was told repeatedly by the salesman and sales manager they had the complete service records since the vehicle's original purchase date, but couldn't get them for me until Monday (it was a Saturday). When I asked the salesman to see if he could obtain it that day he came back and said they could pull it up on the computer in the office, but couldn't print it. It wasn't until I pushed the issue that they were able to produce a printout and I then questioned why there was only that initial service after the vehicle was originally purchased and nothing for the following years that it suddenly came to light that neither the salesman David Betancourt or sales manager Scott Williams knew the owner and that the service on the vehicle during those years was not performed at Mike Davidson Ford as they stated. Mitch Denley mentioned the trade in amount and a timeframe of 2 days before our transaction -- when I asked him to expand on the timeframe of 2 days he was quoting he refused to answer, told me he'd talk to my husband, he wasn't going to work with me to resolve my issue and then hung up on me. If you purchase a vehicle from Mike Davidson Ford- Jacksonville, Fl. and have a good experience that is great, but if it isn't I think the expectation would be to have management work with you to insure a satisfied and repeat customer who provides them referrals. Unfortunately it took my review to get a response and a very unprofessional one at that.
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