9810 Baymeadows Rd Ste 12, Jacksonville, FL | Directions 3225630.218766 -81.555110
NOT Recommended. wow the food is absolutely terrible and i had to correct them on the order twice....terrible service and rice/sushi was very hard and seemed days old.
INSECTS IN FOOD!!!!!!!. I have ordered ffrom this place twice now and it has insects in their food TWICE. I go to open the box and there was a GRASSHOPPER LEG in my chicken teriyaki. DO NOT ORDER from this place I am warning you. It seems they operate their kitchen near where there are insects and somehow insect debree gets in it without notice so stay way away from this place.
Great sushi, friendly service. Although I am a loyal carryout customer, I have eaten in the restaurant. Service is excellent either way, and this is the best sushi in the area among all the places I've tried. The only notch in the negative direction is that sometimes you might have to wait a bit on a carry out order if it is a busy night (but this has only happened to me once and they seemed to be shorthanded).
Usually a good Experience.
This is my usual Friday lunch spot. Since going there I haven't been able to complain much. It's close to the office and they have my order ready usually as I arrive, which usually takes 10 min. to prepare. This Sushi House is my least favorite of the 3 Sushi House Chains they have. They get more of a business crowd and the experience shows.
I have both eaten in the restaurant and carried out. I would not recommend carrying out if you have a ways to travel with the food. The containers the put the to-go orders in cause the quality of the Sushi to suffer. Only being 5 min. up the road, it doesn't pose too much of a problem. If I have time I dine-in because of this.
The Sushi is good and they have my favorite Rolls the Atlantic Roll and the Dynamite Roll. On occasion my wife joins me and she has had good experiences there too. California Rolls are fresh they way she likes them.
My past trip threw me off, I ordered my usual 2 rolls, made it back to the office to find out they made one Roll completely wrong, not even close to what I ordered. I made the ride back up there and explained they made the wrong Roll and the Chef had a frustrated look on his face and they told me 5 min. I told them I wanted the Dynamite Roll made fresh also, they told me no problem. 25 min. later and countless facial expressions from the chef, my Atlantic Roll was boxed up and they gave me the original Dynamite Roll, prepared 40 minutes ago back. I saw it coming and explained, the hostess talked with the chef after apologizing and made him box up another one being made for someone else from what I made of the situation. Again, another upset facial expression from the chef.
All that aside, when I made it back to the office 45 minutes later with my fresh Rolls, they were wonderful like usual, but I burnt up 60 minutes of lunch for what should have been 30 minutes. Don't get me wrong, I am upset, but I hold this place to a higher standard due to the frequency I patron this place.
Tasty morsels. The sushi is good, but the service can be a bit slow if there are alot of people in there, but there usually is not a crowd.
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