Windows >Window World
8110 Cypress Plz Dr Ste 405, Jacksonville, FL | Directions 3225630.237867 -81.594070
Neighborhoods: Deerwood Center, Southeast
Had my windows installed in 2003, last month noticed I had a fogged glass in 2 of my windows. Called to complain, but was suprized that they would honor a warranity after 9 years. It took about 5 weeks from the time I called to the time they were replaced. Great customer service.
Buyer Beware! – Had all the windows in our house replaced and it continues to be an ongoing fiasco. One of the panes cracked within a day of installation and it is still not resolved more than a month after the install. They came today to install the new pane (without the replacement screen, I might add) and the latch on the window BROKE. One of the bedroom windows was measured incorrectly at the appraisal and it took a month to get the correct size window finally installed. Customer service, while being polite, has been a disaster as it seems like no one knows what is going on.
Buyer beware with this supplier, although every other company we spoke to seemed just about as clueless.
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