I recently got my ears pierced at Icing by Claires and I was so happy with how they came out. I was a little nervous when I went in and one of the women didn't want to pierce my ears, but I was glad she didn't. I recieved great customer service, and I was a little scared because I had never had my ears pierced. But the women gave me an animal to hold and it did the trick! I highly recomend Icing by Claires to any young person!