2 Independent Dr, Jacksonville, FL | Directions 3220230.325027 -81.659628
Mon. - Thu., Sun. 11am - 10pm;Fri. - Sat. 11am - 11pm
Neighborhoods: Downtown Jacksonville, Urban Core
Horrible! – Our waiter at Benny's Steak & Seafood at The Landing's should be ASHAMED of himself! Charging us an 18% gratuity then NOT telling us and letting us pay ANOTHER gratuity! He made a total of 37% off of us and 38% off my sister in law! Shame on you Jeffery! Shame, shame on you! And to top it all off, the Owner Benny Youscszadeh REFUSES to return ANY of the monies. This server ended up making a grand total of $78.38 on a $145.00 check! (This was the before tax total) Have YOU ever had a server worth a 50% - 60% tip? I surely haven't and I AM a server! BEWARE....... There is an 18% gratuity added to your bill if your party is of 6 or more.... an 18% gratuity is automatically charged and if you pay by credit card your receipt will NOT read as such. On most cc crt's you get at restaurant's that automatically charge a gratutiy it is stated right on the cc crt and there is usually a line for ADDITIONAL GRATUITY or ADDITIONAL TIP nope............ this one added the bill, tax, and 18% grat all together on one line then the next line stated TIP then the next line said TOTAL. The food was good, but not excellent, the service was NOT worth a 20% let alone a 50% tip. (They were very busy so I will give Jeffery that.) In any case we will NOT be returning EVER and I hope this review sheds some light on the goings on at this restaurant. Allowing servers to make double tips without informing their customers is flat out STEALING in my book. ps......... I am a server as well and I would NEVER do this to a customer.
Customer "no" service – Made reservation on line 4 days prior to the requested dinner time. Received confirmation by phone and e-mail. On the way to Benny's received a call and stated due to a large party our reservation was cancelled.....Customer no service is the fare of the day for Benny's.
High end prices so-so quality – This steakhouse trys to be a high end steakhouse by the white tablecloths and environment they have setup. However the wait staff and the food is so-so. I would rather have a great steak in a so-so environment than a so-so steak in a (trying hard to be ritzy environment). I visited the CR210 location not the landing.
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