4866 Big Island Dr Ste 5, Jacksonville, FL | Directions 3224630.253680 -81.529670
Neighborhoods: Windy Hill, Urban Core
Big Island Drive location has a problem paying their vendors for service too. Hmmm, makes me wondr with all the bad reviews.
Hauppauge, NY/LI---- Overall the treatments are working on my arms, chest/abs and back but not so much my legs. Plus I just had an appointment for my upper legs last week (should have been full legs if not for my getting a tan on lower legs THUS I couldn't get that area treated) and it was first time I actually felt dissatisfied with a treatment. It was with my 4th overall technician in a year span to treat me and I know she didn't use the laser right since I felt no pain during treatment, my skin didn't turn red or hot like it usually does, I smelled no burning hair, the laser sounded significantly lower than what it's supposed to sound like. So basically in my opinion it was a wasted treatment and I bet you that's going to be the start of the trend where they don't use the laser right on me and I'm not going to the get the results I'm supposed to get and that's where all the complaining and controversy comes in. I bet all who get laser treatments from them will go though the same thing I go through and that's where all the pending lawsuits and complaints that are pending come in to play....
I have a treatment next week and I'm going to get the call from them today to see if I'm coming in for it and I'm going to be blunt to the receptionist and tell her that I'll only go depending on who the tech is going to be and see what happens from there.
first of all, i don't usually review things, but i was reading some terrible reviews on here and i felt like i had to say something about my experience with ideal iamge. i have had a TON of areas done with Ideal Image. I am so pleased with everything. I had paid for several sessions at my derm and then at another facility that offered it. I saw no results at all. When i came to ideal image i was really nervous to pay more money. But its the only thing they do and they have been doing it for like 10 years. I am so happy and i only have really little blonde (invisible :)) hairs left on my legs. My armpits and brazilian are totally hairless. I love it and wished i would have came here first. Best money i've ever spent hands down. i haven't had to shave in 3 years. Do yourself a favor and call them before wasitng your money somewhere else.
Ideal Image is the BEST. You get what you pay for, and they are worth every penny. everyone is so friendly and sweet, they even worked thru their lunch once when i was running late from traffic. it may not seem like much but personally i don't see that kind of service much anymore. Also, the end result is awesome. i had much ugly irritation on my chin and brazillian area (on the sides from shaving), it was so embarrassing..ugh. I had originally bought a groupon type deal somewhere else and was not a happy camper when it didnt really work and they just wanted me to buy more and more sessions. someone at work was using Ideal Image and loved it and convinced me to call them and find out why it didnt work for me at the other place turns out they werent even using a real laser on me so that is why it didnt work. Again you get what you pay for!! they do have great deals on buying the packages (mine was 50% for a special that month) and also i had laser done right that first day with them. AWESOME! the woman below it sounds like wanted the package percent off discount on just one treatment and that i dont think is how it works??? i know i had to buy the package to get a good deal. i dont know but i havent had ANY problems and am super super happy. would recommend!
They have ridiculous prices and policies. – On November 22, I signed up for hair laser removal at Ideal Image; for upper lip and bikini area. I got an special for black Friday, which was buy one, get one free and due to this I got the upper lip are for free. I only attended one session out of the 9 sessions of the treatment. On December I cancel the services, but I did not get a refund. I opened a dispute with the ChaseHealthcard and received a refund of $1816.00. I still own them $579.00 and they are not willing to refund me this money. According to them, the upper lip treatment is $995, which is 9 sessions. I only attended one and I have been charged for the amount of $579.00, including according to them a $100.00 processing fee which makes no sense. Dividing $995/9 is $110.60, which will be the right amount I will be paying for the one session that I only attended. I believe is fair that I only pay for what I receive. I have contacted three different consultants at Ideal Image and they all give me different explanations. Be aware and do not sign anything without them explaining you what you are about to sign.
SO HAPPY I CHOSE IDEAL IMAGE – First, let me just say I am SO HAPPY I chose Ideal Image. I shopped around and it really did me no good. I came really close to getting suckered into a place that had a coupon i got online--and found out they use the wrong machine etc....The people at Ideal Image were so friendly and knowledgeable--made me feel so comfortable because I am treating facial areas and brazillian which could have been uncomfortable but was not. they are awesome. the people performing the laser, were amazing, really amazing. I read the review below--that is so inaccurate--all the people performing the hair removal are NURSE PRACTIONERS--you can see their licenses if you ask. And that is not illegal at all. They have their masters in the medical field. I think the message below might be from a competitor or something is fishy since their user name is "ideal image" that doesnt make any since, seems like they created a profile just for ideal image bashing. I talk to to other ladies getting laser in the waiting room all the time everyone is happy. You should go in and have a consult which is free and check it out for yourself before listening to some of these crazy reviews from crazy people! I actually get treatments there and it worked from day one making me so much more confident-their staff is so professional. Can't say enough good things.
Ideal Image Laser Hair Removal Nationwide – Ideal Image Laser Hair Removal as an overall company are CROOKS! They permanently SCAR and BURN people like us everyday at one of their clinics. They have a ton of lawsuits pending against them as well. They are constantly violating state regulations and their treatment providers ARE NOT STATE CERTIFIED to operate lasers. ANYONE that has had services at any location are urged to contact their State Regulatory Radiation Agency and file a complaint AND/OR file a Consumer Fraud Complaint with your State Attorney General. It is time for the consumer to stand up for themselves...especially those that were tricked and lied to when we signed up for treatments and signed ridiculous contracts!!!!
The BEST place for laser hair removal! – Wow, what a find! After moving to this area from NYC and not knowing how this procedure is really supposed to be done, I found Ideal Image. I had been treated at an office in Manhattan with poor results and had gone on two other consultations in Jacksonville that reminded me of the place in NY but once I spoke to Shannon at Ideal Image, I was sold. She was very knowledgable about what to expect as well as helpful with package choices and payment plans. I love this place and highly recommend it to anyone who wants to be hair free. I have now had my third treatment on my brazilian and my full legs and I'm as smooth as a baby's butt!
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