WOW....I can't say how happy I am and grateful to have found this fabulous salon. It was recommended by a good friend and neighbor after I had a terrible experience at another salon in town. I called the owner, Sherri, and she responded to me on her day off. I had a stylist at another salon almost ruin my hair due to a terrible color and highlight job. I cried for days and thought nobody could help fix what had happened to me. My experience at Trompe L'oeil could not have been any better. Everyone was wonderful, kind and caring and made sure everything went perfectly for me. After many hours there, I walked out with beautiful color and highlights. I will never go any place else and believe this salon is equal quality wise to any salons I have visited in the best hotels and cosmopolitan cities. I am quite thankful to Sherri and her staff for the fabulous experience and for fixing the worst color problem I have ever encountered.
Very poor customer service. My
hairdresser was late for my appointment, and I had to go back the next day, since the service was not up to standard. The owner has no customer service skills.
Will not go back there.
Wonderful Experience Every Time!. Love this salon! It
What a wonderful place.
I had heard about this place and was a little apprehensive going somewhere new. It's a family run place which can be good or bad. Thankfully, it was good! Had a facial from MaryLou and she really has great hands and no pressure to buy lots products. Did take her rec. and my skin is amazing now!
My hair was a disaster going in so, I put all my trust in Sheri. I went blonde for the first time in my life and a great short cut to go with it. I loved it from the second she finished.
She is so creative and stylish. Not like some annoying, chatty hairdressers. Sheri mentioned she was taking some of the staff for a training in NYC in August. Makes sense why the place has a cool air about it yet, the people there make you feel welcome.
I'll be back!!
awesome hair cut and service!. I went to this salon which I found on the internet as an out of town visitor desperate to fix a bad hair WEEK, and boy was I glad!!! Such a talented staff! Sheri and Carlos are both rock star stylists! They both helped me during my visit and I got so much personal attention, they almost had to kick me out! Needless to say I walked out feeling great and looking much hotter (style-wise, not temperature!) than I walked in. I just wish I could find a salon like this back home. sniff...
Too good to be true for North Florida???. For years I have been paying good money for bad haircuts, because for some unknown reason men cannot get a good haircut or style anywhere in the country except, DC, LA or NY. I live in Ameilia Island so it is not feasible for me to travel to DC or NY once a month for a haircut. My girlfriend lives in PV she told me about this place. I was very skeptical she loved it of course, but these Salons can never cater to male clients. Boy was I wrong!! The staff was great the girls were all beautiful and very friendly. The guy who owned it was very cool I told him the issues I had with bad haircuts for the last 25 years. He sugested to me a couple of simple styles that would complement my facial structure and fit my "style". OK?? 25 minutes later I was simply amazed . Easy to maintain and I look like I actually have style? One lucky haircut? Not buy a longshot I have been a regualr client the last 6 months and everytime I go I am never dissapointed. If you are man who likes to look good go to this Salon you will not find a better place within 600 miles. Thanks to Carlos, Sheri, and all the girls for 6 months of looking good!!!!!!!!
Like being at a 5 star hotel!. I travel frequently, and have been in beautiful salons around the world. This one is right up there. This salon is a hidden gem. I love the open feeling. I feel like I'm in a New York loft. I feel like all the focus is on me as it should be. I didn't feel rushed in and out. There was no chitter chatter, just soothing atmosphere, and the staff was incredibly professional. I got the feeling they get along really well. I learned it is a family owned business for 15 years, and now the husband and wife are running it. They both introduced themselves to me, and I think that speaks alot for how well this place is run. Kim was my stylist and told me she had been with the company for 10 years. I can see why. She did an outstanding job on my color and haircut. I will use this salon when I am in town. I congratulate the owners. It's not easy running a quality business, but they make it seem easy, and they all seem to really love being there.
Awesome Salon!!!. I am hooked on this place!!!! I tagged along with my girlfriend who had an appointment with Sheri. From the moment we walked in, the staff was very attentive and friendly. The salon is gorgeous! Sheri came out right away to greet my friend. My friend introduced us to eachother and she seemed very nice. While Sheri was starting to put the color in my girlfriend's hair, I walked over to the front desk to see if maybe there was any chance I can also get my hair done (my roots were nothin' nice to look at, and neither was my grown out haircut). The receptionist said that they were unfortunately fully booked for the day, but then excused herself to go talk to Sheri. Sheri gladly offered to work me inbetween my friend's color and haircut!!!! I was so happy! She worked her magic and gave me new beautiful blonde and caramel highlights, which she thought went great with the rich brown I walked in with. My ponytail hair is no more!!!! Now I'm rockin' a shorter, super sexy layered haircut that I am soooo excited about!!!! Thanks to her willingness to take on my unflattering look and turn it into "SEXY, FUN" hair, along with making me feel welcome when I didn't even have an appointment, I am booking my future appointments with my NEW hair artist, Sheri!!!!
Amazing Salon. I could not be happier with my visit to this salon! I have had three visits to this salon in the last two weeks! I can't get enough of it!! I went here on a suggestion from a friend and ended up getting a facial with Mary Lou (AMAZING) Color with Carlos (one of the owners, FABULOUS!!) and a cut with Sheri (The other owner, Super sweet and FANTASIC cut!) The whole staff made me feel like family! I feel like I know each and every one of them now. Unlike some of the other reviews on here, which I have a hard time believing, I was greeted promptly and taken on a tour of their incredible space! The shampoo room is so relaxing and wonderful!! The hot towel is my favorite and the perfect touch to an already destressing scalp massage! All of the stylists here welcomed me to the salon individually and made me feel as if I was a celebrity and did I mention I walked out each time looking like one!! I have found a new home!! Thank you Trompe L' Oeil!! You have a new lifelong customer!!
best salon in ponte vedra.
from the minute i walked in i was welcomed.
had an appointment with the owner and was extremely happy w her punctuality. I also enjoyed the shampoo room and was able to decompress i travel alot for work and it was nice to relax in a wonderful space. The studio reminds me of lofty salons that i've frequented in Nyc &LA.
most important my haircut came out the way i wanted.
Enjoyed the cafe, and the salon is quite accessible, parking is great.
another plus is located near great restuarants.
i definately will return
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