Otaki Japanese Steakhouse

Doesn't Recommend

Jeff SSS

Joined 2 years ago

Less than satisfied. The food was ok. It was a bit pricey in my opinion. I had an issue with a gift certificate for the restaurant that they refused to accept. Lets just say the way they handled it was definitely not customer service. The manager actually argued with us about the gift certificate in the middle of the dinning room in front of all the customers. She blamed everyone she could possibly think of. In my opinion she should have just honored it instead of making a scene in front of her patrons. There are just too many other good Japanese hibachi restaurants in Jacksonville to go to instead of this one.

Doesn't Recommend

iheartjax

Joined 3 years ago

Great sushi, bartender SUCKS!. i love the sushi, like the enviroment, but the bartender 'jen' sucks. she changes the price of my drinks everytime. sometimes she's attentive but mostly not. maybe it'd be awesome if i didn't sit at the bar, but i like view.