13475 Atlantic Blvd, Jacksonville, FL | Directions 32225-329030.321954 -81.452727
Monday 9a - 6p
Tuesday - Friday 9a - 8p
Saturday 9a - 6p
Sunday - Closed
Neighborhoods: Girvin, Greater Arlington
I bought a Groupon for this Salon for facial services, and promptly called to make my appointment for the following Saturday 8/3/13. So Saturday I arrived at the Saslon to find a sign on the door that the Salon had been CLOSED by the landlord. After standing there for a few minutes not understanding why they didnt give me a curtosey call at least, I preceeded to call the Salon thinking maybe they would answer and straighten out the situation. But instead I got a voicemail message that said "Please leave you name and number and we will decide IF we WANT to get back to YOU" end of message. I was shocked, then a neighboring business employee came out to me and said that the police had escorted the Salon owner/employees out the night before at the landlords request! This is the most unprofessional business I've ever had the misfortune of buying services from! Buyers beware as of today 8/6/13 Groupon and Living Social are still selling these as their current deals!
I have been receiving services at Salon 912 for the last 4 months & my experience has been awesome! I especially enjoy Ben, The Front Man/Concierge… I place a call with my beauty needs & he orchestrates my day “with a call back” instead of leaving me on hold. He is a very professional & pleasant man who listens, with a smile that is contagious!
Patrick is brilliant with hair color & how it relates to your skin & eye color… a true artist. As he creates his magic he also shares his extensive knowledge on after care products, which I appreciate as in the past I have ruined my hair by using over the counter products which have left my hair dry, dull & faded.
One of my visits I made a choice of hair color, which later I realized was too dark & my husband strongly agreed. I called Ben on Saturday to make an appointment the following week to lighten it… a few hours later I received a call from Patrick offering his services on Sunday… yes Sunday, who does hair on Sundays! He worked 4+ hours on my hair & of course it was gorgeous! I walked out of Salon 912 knowing I have found my salon family, I am special.
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