Ed Tillman Auto Sales

09/25/08

great experience

by civil42806 at Citysearch

Have bought two trucks from Tillmans, both were in great shape and very aggresively priced. They did some minor body work on one of them after the sale. Financing was easy and have no complaints.

• Pros: great selection
• Cons: cars are very well priced, they don't negotiate much

11/07/09

Happy with my nitro

by ryan124 at Citysearch

I bought 2007 Nitro leather, sunroof , chorme wheels,ect. for the same price other dealers had advertised base models. No pressure, proably because they knew they had the best deal.

• Pros: Most competitive price for a loaded Dodge Nitro

07/02/09

Stereotypical "Used Car Salesman" Tricks Here!

by MDMMPB at Citysearch

I found an ad in online autotrader and wrote "the seller" asking for availability of the car. It was a 2006 Cadillac DTS, 37,400 miles, asking $14,990. I also left a voice mail...

Next I rec'd an e-mail from "Allen" supposedly the GM over all the locations who said it was still available and that I could see it any time and he listed the hours. When I called him the next morning to get directions, the story began...

First, "It's on it's way to the downtown location from the west side so one my sales reps will call you when it gets there."

No one ever called so I waited and called them at the downtown location. This man said, "Oh, it arrived with a big 'ol scratch on the hood, so I'm going to send it out to the paint shop and when it gets back tomorrow you can come and look at it." I asked him SIMPLY to look under the trunk lid and to open the doors to see if they were also painted since "Allen" mentioned it was originally a PINK Mary Kay car but that it had been painted "a factory color as all the Cadillacs are that were Mary Kay cars."

The man said he would look and call me right back in a few minutes, but he never did.

Next, because the car appeared to be priced below private seller and dealer retail prices, I called Allen again and POLITELY asked if there was any kind of a call back list I could get on or perhaps pay a good faith deposit. What was I thinking being honest with these people???

I logged in to Auto Trader AND Tillman's website and the price had been raised to $16,990!!! When I asked Allen about it he said, "Yeah, I raised the price TO DISCOURAGE CALLS on that car until we get it fixed." He didn't say "painted."

Now, still being stupidly naive and wanting to do business with these clowns, I said, "Would you just please call me when the car gets back so we can come and see it?" He responded, "I can't sell you a car I don't have! You'll have to wait until Friday because we WILL NOT make exceptions and I've had other calls on the car SINCE YOU FIRST CALLED." Did you catch that? Calls AFTER my inquiry! Keep that in mind...

I finally caught on and again, politely said, "Oh, I get it. You raised the price, someone called, and now you don't WANT to sell me the car, of course!" He tried to back pedal and said, "That is NOT the case and AGAIN, We WILL NOT sell a car that is not physically here on the lot... besides it has to go to the dealership for some broken interior molding parts and I don't know how long that'll take but we WILL NOT SELL A CAR THAT ISN'T HERE."

Thanks for baring with me because here is the punchline...

I got home today and had a message on my answering machine that went like this...

"Hello Mrs _______ this is _______ with Tillman Auto sales downtown. Ugh, I'm sorry, but uh- (cleared throat), um, one of my other sales reps sold that Cadillac your were interested in before it even made it back here from the paint shop but I'll call you whenever we get in another one."

BUT THEY DON'T SELL CARS THAT AREN'T PHYSICALLY ON THE LOT!

So, the next time you go out to buy anything from a sofa to a TV or in this case a car... just hope that once you SEE the printed price in papers, on TV, on the internet and then they confirm that price... they then don't change their minds, increase it a few thousand dollars and then... sell it to someone else right there in your face!

CROOKS! What was I thinking? They're USED CAR SALESMEN! RUN! RUN AWAY! :-)

• Pros: None that I experienced!
• Cons: Dishonest, misleading, made up stories!

05/24/09

No respect to military service members

by BraveheartPab at Citysearch

I tried to deal with these people, we all know that bargaining is part of buying a used car, but these salesman and land owner were totally disrespectful, impolite, bad-mannered, and hostile. The land owner is a red neck who shouldn't be in this business. He wanted to fight me just because I was trying to bargain with his rude salesman. I’m with the special ops and I’ve seen more chaos and combat hostilities than this red neck can possibly imagine, but I decided just to leave because It ‘s not worth my time. Don't buy from these guys; they don't have any respect for military service members who keep America safe. They have no etiquette, very rude, and uneducated and only care for their profit.

• Cons: no etiquette, very rude, and uneducated salesmen

10/31/08

Best Car Buying Experience !

by flaind at Citysearch

I live in south Georgia and found a car I was interested in on the autotrader website. It was at Tillmans Auto Sales which is two and a half hours away from where I live. I researched car prices within a 200 mile radius and found Tillmans to have the best price. I sent an email to the internet manager, Allen late Saturday night. I had a reply on Sunday. I spoke to him on Monday and he said he would have a sales rep call me. Ken called me the same day and went over the car with me in detail. Ken and I spoke several times for the next three days. He was more than willing to answer my questions and was always friendly and above board. A straight non pressure no nonsense sales approach. My husband and I drove there Wednesday night and the car was everything he said and then some. We purchased the car and the paperwork was done in less than twenty minutes. Kudos to the gentleman who processed our transaction. I highly recommend them and by far it was the best car buying experience I have had in thirty years! Note: The internet price is the bottom price for the car-no negotiating from this price and no negotiating the dealer fee.

• Pros: Great Communication-No Pressure Sales Approach-
• Cons: No Negotiating on anything once quoted the internet price but understand due to pricing

09/24/08

SOLD A 2008 CAR THAT NEEDED NEW ENGINE

by vyas at Citysearch

I did a trade in 08 Dodge Avenger having it less than a month I heard an odd noise took it in to be checked out it turns out that it needs a whole new engine at only 15444 miles on it. I called Ed Tillman manager asked for them to at least pay for a rental they said not they said they would let me take one of their cars off their lot I said not I want a rental and don't trust them finally I said I?d take the car of their lot but only the car I traded in for a rental they said they sold it and won't give me a car off their lot now and would not pay for a rental till I said I was going to call the local news station and let them know how Ed Tillman Auto motive treats military service members. I would not recommend them. Once they get your money they don't want to have anything to do with you. my car has been in the shop since the 9/5/2008 for these repairs bad place to deal with.

05/02/08

I bought mine at your other "store"

by wilcoxs at Citysearch

OG was really nice and Billy thankyou for all of your help ,but I found a real nice 2007 Nissan Sentra at the other "Tillman's on Beach blvd. Thanks though , Shannon

• Pros: Lots of cars to choose from
• Cons: None Found

01/02/08

GREAT SERVICE

by bburk at Citysearch

bought a chevy avalanche from this dealer and service was great, no complaints and feel i got a good deal and geat customer service after the sale. thanx og and bill @main st location

• Pros: great deal

11/19/07

Nice to deal with

by bridgettdlee at Citysearch

The Tillman lot at 22nd and main had a cash car out in front of the lot and i stopped in and they let me keep it over night and show it to my husband. Nice car for $ 2990. We are very happy.

• Pros: Been around a long time.
• Cons: none i could see.

10/22/07

WONDEFUL PEOPLE!!

by sapphire74 at Citysearch

I HAVE JUST PURCHASED MY 3RD VEHICLE FROM TILLMAN AUTO SALES & THE SERVICE IS STILL THE BEST IT HAS ALWAYS BEEN. IF YOU NEED A QUALITY USED CAR PLEASE SEE THE GUYS AT MAIN STREET (BILL BURKETT MANAGER). THEY WILL TREAT YOU RIGHT! C.POWELL

• Pros: BEEN IN BUSINESS 30+ YEARS
• Cons: NONE